Privacy Policy

Introduction

RIGOL respects and values your privacy. While you use our services, we may collect and use your relevant information. This Privacy Policy explains how we collect, use, store, and share your information while you use our services. It also provides the methods for you to access, update, control, and protect your information. As it is closely related to the RIGOL services that you use, it is important for you to understand and read this Privacy Policy carefully.

We Promise

Before formal cooperation with you, RIGOL will sign a legally binding confidentiality agreement with you to protect your private information.

Information We May Collect and How We May Use Your Information

Through innocenter.rigol.com and selected 3rd party hosted emails and websites, InnoCenter will collect information that can identify you, such as your name, address, telephone number, e-mail address, experience, field of expertise, educational background and curriculum vitae, and other similar information ("Your Information") when it is voluntarily submitted to us when you register as a Provider, when it is submitted to us to access promotional content about our services and products, when you update your profile information or when you request information from us (however, see discussion below about "IP Addresses" if you have a broadband connection). We will use Your Information to respond to requests you may make of us, to communicate with you about InnoCenter Specific technology, to communicate with you about InnoCenter services and products which might be of interest to you.

You may utilize social networking sites not operated by us. For example, you may be able to sign on to your InnoCenter account using a social networking site sign-on and connect through that social networking site to Your Information. Depending on the social networking site's policies, we may collect certain information about you from your account on the social networking site (such as gender, age, occupation, hobbies, interests, zip code, contacts or other information you have provided to the social networking site) or about your activity on the social networking site. Once Your Information is received by us, we will treat any such information as if you had given it directly to us, in accordance with this policy.

In some cases, the sharing settings of a social networking site may effectively override the choices you have made on our Site. Please remember that if you embed, post or link to Your Information on our Site on a social networking site's page that is visible to the public, the terms of this Privacy Policy will not apply.

If you receive a Reward for a Solution that you submit to respond to an Innovation Reward, we will request certain information from you in order to comply with our obligations under tax law and other applicable laws. This information will include copies of positive identification documentation and a tax identification number. Reward Information will not be incorporated into Your Information that is stored by the Site, and we will not request more Reward Information than is reasonably necessary to comply with our legal obligations.

Areas of this Site that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this, your browser must support encryption protection.

InnoCenter may collect web usage data from you. This data will be used to: monitor and improve our website performance; provide consumer insight for developing products and services; and tailor the marketing of our products and services to you. This data may include; connection data such as network routing information (where you came from), equipment information (browser type or device type), your IP address (which may identify your general geographic location or company), and date and time. Information about your specific interaction with webpages and content, how often you access the website, performance data, aggregate usage, or general geo-location data. This data may include the physical location of your device to provide you with personalized location-based services or content.

InnoCenter may also use Publicly Available Data or Data from Third Parties which may be based on automated Interactions on non-InnoCenter websites, or other data you may have made publicly available, such as social media posts, or data provided by third-party sources.

Your Information may also be used when InnoCenter directly communicates with you for customer support or requests for assistance.

Cookies

Our Site uses "cookies". Please refer to our Cookie Policy for more information about the types of cookies used on Our Site, and how you can manage cookies while on Our Site.

IP Addresses

Our Site uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed personally identifiable. This is because with some broadband connections, your IP Address doesn't change — it is "static" — and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the Site.

Use by Minors

You should be aware that this site is not intended for use by, or designed to attract, individuals under the age of 18. You may not register as a provider if you are under the age of 18, or have not reached the age of majority in your jurisdiction. We do not collect personally identifiable information from any person we actually know is an individual under the age of 13.

Storage of Your Information

We store the information we collect using hosting providers in China. While we use industry standard techniques and technologies to protect Your Information, no system is perfect and we cannot guarantee the absolute safety of Your Information during transmission across the internet or while stored on our providers.

We retain Your Information as long as your account remains in existence, or as long as is required to fulfill our legal obligations, whichever is longer.

Your Access and Control of Your Information

You have the right to view and update Your Information and to control whether Your Information is publicly accessible. You can edit your profile page to update Your Information and make privacy settings.

If you no longer wish to be a part of our Provider Community, you may contact us using the methods below to request your account be disabled.

Links to Third-Party Websites

As a convenience to our visitors, our Site may contain links to sites that we believe may offer useful information to you. The policies and procedures described here do not apply to any third-party sites. These sites are outside of our jurisdiction.

Changes to This Privacy Policy

We may modify the terms of this Privacy Policy from time to time. These modifications may constitute a part of this Privacy Policy. We will endeavor to ensure your rights under this Privacy Policy will not be reduced without your consent. If we make any material changes, we will notify you of the modification before it takes effect by posting a prominent notice on the homepage of Our Site; by sending you an e-mail; or by other means. Under such circumstances, if you continue using our services, you will be deemed to have agreed to be bound by the updated Privacy Policy.

Contact

If you would like to terminate your account, request a copy of the data we hold on you, or if you have concerns about Your Information or this Privacy Policy, please contact us at innocenter@rigol.com. You can also reach us by postal mail at:

RIGOL TECHNOLOGIES CO., LTD

No. 8, KELING ROAD

Suzhou

China